Sales Glossary

Ideal Customer Profile (ICP)

Definition

An ideal customer profile (ICP) is a detailed description of the type of company that would be the best fit for your product or service.

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Understanding Ideal Customer Profile (ICP)

An ICP defines firmographic and technographic characteristics of companies most likely to succeed with and derive value from your solution. This includes attributes like industry, company size, technology stack, growth stage, and organizational characteristics. ICPs guide prospecting, help qualify opportunities, and inform go-to-market strategy. Unlike buyer personas (which describe individuals), ICPs describe organizations. Effective ICPs are based on data from successful customers and updated as the business evolves.

Key Takeaways

What You Need to Know

1

ICPs describe ideal companies, while buyer personas describe ideal individuals

2

Effective ICPs are based on data from successful existing customers

3

ICPs guide prospecting, qualification, and go-to-market strategy

4

ICP fit can be measured and scored for prioritization

5

Pre-call research tools like Prepd can calculate ICP fit scores automatically

Real-World Examples

See It in Action

B2B SaaS ICP Example

B2B SaaS companies with 50-500 employees, Series A-C funded, using Salesforce, in growth mode, with dedicated sales teams.

ICP Scoring

Assigning points based on how well a prospect matches ICP criteria, then prioritizing outreach to highest-scoring accounts.

ICP-Based Qualification

Using ICP criteria during discovery calls to assess fit and determine whether to continue pursuing an opportunity.

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Frequently Asked Questions

Common questions about ideal customer profile (icp).

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